Privacy Policy

Aggasys Solutions Pte Ltd is a Singapore-registered IT solutions company. Our registered address is 18 Sin Ming Ln #08-23, Midview City, Singapore 573960.

For data protection enquiries, please contact us at: dpo@aggasys.com

We collect the following categories of personal data:

• Contact information: name, email address, phone number, and company name — submitted via our contact or enquiry forms.
• Job application data: name, contact details, resume, work history, and any other information you provide when applying for a position with us.
• Usage data: IP address, browser type, device information, pages visited, and time spent on our website, collected automatically via cookies and analytics tools.
• Session data: browsing behaviour including clicks, scroll depth, and interactions with page elements, collected via UX analytics tools.

We collect personal data through the following means:

• Directly from you, when you submit an enquiry or contact form on our website.
• Directly from you, when you submit a job application.
• Automatically, via cookies and analytics tools when you browse our website.

We collect and use personal data for the following purposes:

• To respond to your enquiries and provide information about our services.
• To process and evaluate job applications.
• To send marketing communications about our services, where you have not opted out.
• To analyse website usage and improve the user experience of our website.
• To comply with legal and regulatory obligations.

We do not sell your personal data. We may share your personal data with the following categories of third parties, solely for the purposes described in this Policy:

• Email service providers, for the purpose of sending correspondence and marketing communications.
• Customer relationship management (CRM) platforms, for the purpose of managing client and prospect relationships.

All third-party service providers are required to handle your personal data in accordance with applicable data protection laws and our instructions.

Our website uses cookies and third-party analytics tools to understand how visitors interact with our website. This may include:

• Google Analytics or similar tools, which collect anonymised usage data such as page views, session duration, and traffic sources.
• UX analytics tools such as Hotjar, which may record session interactions including mouse movements, clicks, and scroll behaviour. This data is used solely to improve the usability of our website.

You may opt out of Hotjar data collection at any time by visiting: hotjar.com/opt-out

You may disable cookies in your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:

• Enquiries and contact form submissions: up to 3 years from the date of submission.
• Unsuccessful job applications: up to 1 year from the date of application.
• Client data: for the duration of the business relationship and up to 5 years thereafter.
• Analytics and cookie data: up to 13 months, in line with standard industry practice.

Under the PDPA, you have the right to:

• Request access to personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Withdraw consent to the collection, use, or disclosure of your personal data, subject to legal or contractual restrictions.

To exercise any of these rights, please contact us at dpo@aggasys.com. We will respond to your request within 30 days.

Where you have provided your contact details, we may send you marketing communications about our services. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in any marketing email, or by contacting us at prosales@aggasys.com.

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

We may update this Privacy Policy from time to time. The updated version will be published on our website with a revised "Last updated" date. We encourage you to review this Policy periodically.

Aggasys Solutions Pte Ltd

18 Sin Ming Ln #08-23, Midview City, Singapore 573960

Email: dpo@aggasys.com

Phone: +65 6250 0045