IT Maintenance Services Singapore: Maintenance
Excellence
For Singapore enterprises, unplanned IT downtime is a business risk, not just an inconvenience. Our maintenance services prevent it — with scheduled preventive maintenance, rapid fault resolution, and SLA-backed support that keeps your critical systems running.
Our Service Pillars
Explore the comprehensive ways we ensure your business stays up and running.
Preventive Maintenance
Don't wait till the problem strikes. Scheduled on-site visits cover hardware health checks, firmware updates, UPS battery testing and a server room inspection, with a written report after every visit.
Corrective Maintenance
Sometimes, due to exposure to unsafe operations or hardware failures, problems arise. Business is interrupted. Our rapid response and corrective actions restore system functionality as soon as the next business day.
Help Desk & IT Support
Responsive technical assistance from senior consultants who know your environment inside out.
One team for every brand you run
Most environments mix vendors. Our Dell-certified, multi-vendor engineers maintain servers, storage, networking and power from the brands below under a single agreement, so a fault that crosses two systems never turns into two vendors pointing at each other.
Servers
- Dell PowerEdge
- HPE ProLiant
- Lenovo
- ASUS
- Huawei
- Acer
Storage & HCI
- Dell Unity
- Dell PowerStore
- Dell PowerScale
- Dell Compellent
- Dell VxRail
- HPE SimpliVity
SAN switching
- Cisco MDS
- Brocade
- Dell EMC Connectrix
Networking & firewalls
- Cisco
- H3C
- Huawei
- Fortinet
- Aruba
- Allied Telesis
- D-Link
- TP-Link
UPS & power
- APC by Schneider Electric
- Eaton
- Vertiv
Backup & platforms
- Veeam
- Acronis
- Veritas
- Arcserve
- VMware
- Hyper-V
- Windows Server
- Red Hat
IT maintenance questions
What does an IT maintenance contract with Aggasys cover?add
Preventive maintenance (scheduled on-site health checks, firmware updates and UPS testing, with a written report after every visit) and corrective maintenance (on-site fault diagnosis, parts replacement and restoration on a Next Business Day basis). Help desk and remote support can be added, and maintenance can be bundled into a managed IT agreement.
Which hardware brands do you maintain?add
We maintain multi-vendor estates: Dell, HPE, Lenovo, ASUS, Huawei and Acer servers; Dell Unity, PowerStore, PowerScale, Compellent and VxRail and HPE SimpliVity storage; Cisco MDS, Brocade and Connectrix SAN switches; Cisco, H3C, Huawei, Fortinet and Aruba networking; and APC, Eaton and Vertiv UPS systems. Our engineers hold Dell, Cisco and Huawei certifications.
Can you maintain hardware that is out of manufacturer warranty?add
Yes. Out-of-warranty servers, storage and network equipment can usually stay in service under third-party maintenance, as long as it is still receiving security updates. We will tell you plainly when a device is better replaced than maintained.
How often should preventive maintenance be done?add
Quarterly for servers, storage and core network equipment is the usual standard, aligned to vendor firmware release cycles. UPS systems should be load-tested at least annually and batteries replaced on the manufacturer schedule, typically every 3 to 5 years.
How is IT maintenance priced?add
Pricing depends on the number and type of devices covered, the age of the hardware, the response level you need and how often preventive visits happen. Because parts pricing moves quickly, we quote from a scoped review of your actual equipment list rather than a fixed per-device rate.
Keep your IT operations going
Gain peace-of-mind with a tailored maintenance framework tailored to your infrastructure requirements, minimise downtime